Return Policy

Please note our return policy:

 • All returns must be requested by email at within 14 days from the date of delivery. 
• ALL tags MUST be attached and not tampered with to be eligible for return. 
• All items must be returned in their original condition and original packaging within 14 days of delivery. Shipping charges are not refundable. 
• Your receipt must be enclosed in the returned package.
• Purchaser is responsible for paying for return shipping. Please be sure to get a tracking number to prove mailing.
• Upon receipt of returned goods The Caldwell Collection reserves the right to deny a refund if the merchandise does not meet return policy requirements. 

Any more questions? Check out our FAQs.