Return Policy

Please note our return policy:

  •  All returns must be requested by email at within 14 days from the date of delivery.
  • ALL tags MUST be attached and not tampered with to be eligible for return.
  • All items must be returned in their original condition and original packaging within 14 days of delivery. Shipping charges are not refundable.
  • Your receipt must be enclosed in the returned package.
  • Purchaser is responsible for paying for return shipping. Please be sure to get a tracking number to prove mailing.
  • Upon receipt of returned goods The Caldwell Collection reserves the right to deny a refund if the merchandise does not meet return policy requirements. 
  • Final Sale Items cannot be Returned or Exchanged.

Any more questions? Check out our FAQs.